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Since we launched the vps.me project in late 2012, we have been pushing ourselves to excel on three main tracks: providing great support and quick responses; keeping our network uptime to nearly 100%; and always moving forward with innovations. So this is how we do it: we have non-outsourced staff with at least four guys online at the same time 24/7; we utilize enterprise level data centers and hire only the best system and network admins; we engage developers in creating unique features never seen before on other VPS hosting providers.
Every day I spend most of my time reviewing client tickets – I pay special attention to negative responses and usually add my input there. You can also ask our guys to forward the ticket to company CEO – I will then provide you with the exceptional support that you deserve. I also love feature suggestions; this helps to keep innovations moving.
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